WHAT ARE THE DIMENSIONS FOR THE KADDY BOX?

Kaddy Box Dimensions - Lid and Door Closed

Height 73.5cm x Width 42.1cm x Depth 35.1cm

Height 29in x Width 16.5in x Depth 14in

Kaddy Box Dimensions - Lid and Door Opened

Height 105.6cm x Width 42.1cm x Depth 61.6cm

Height 41.5in x Width 16.5in x Depth 24in

HOW DO YOU DELIVER TO THE KADDY BOX?

Just lift the lid and push the package in! (  No code or key needed)

CAN THE KADDY BOX ACCEPT MULTIPLE DELIVERIES?

Yes, the Kaddy Box can accept parcels and letters until full.

IS THE KADDY BOX WEATHER RESISTANCE?

Yes, your Kaddy Box is made of powder coated steel and has been designed so that water runs off it and away, thus protecting what’s inside.

WHAT HAPPENS IF A PACKAGE REQUIRES A SIGNATURE?

If a parcel requires a signature, it normally needs a signature by a person.

DOES THE KADDY BOX ACCEPT LETTERS?

Yes, there is a large letter slot for bulky letters.

HOW IS THE KADDY BOX SECURE?

The main body is made from steel with a lock on the door. The anti-fishing mechanism prevents parcels from being pulled back through and the sensor informs you when a delivery is made so you know when to collect. Unfortunately, we cannot guarantee absolute security, just as a bicycle lock can’t guarantee your bicycle won’t be stolen. However, using one is better than not!

CAN THE KADDY BOX BE SECURED TO A SURFACE?

Yes, the Kaddy box is designed to be mounted via the floor or the wall. All necessary screws and plugs are provided. We also include a drill piece!(The included fixings are designed for concrete / brick)

IS THERE ASSEMBLY REQUIRED?

The Kaddy Box comes in a quick and easy kit with snap fixings. 

IS THERE A WARRANTY?

The Kaddy Box comes with a 1-year warranty and during that time, we will replace your product if there are any manufacturing faults. 

WHAT PROTECTS PACKAGES FROM BEING DAMAGED WHEN PLACED INSIDE?

The Kaddy Box is fitted with a foam base to help protect your items.

IS THE KADDY BOX RUST / CORROSION PROOF?

Yes, the steel is powder coated and the key lock Is stainless steel. The Kaddy box rests on rubber feet that slightly lift it off the ground to further help prevent corrosion.

ARE THE ITEMS IN THE KADDY BOX INSURED?

We do recommend that you confirm this with your own insurance company

HOW DO I TAKE CARE OF MY KADDY BOX?

The Kaddy Box is low maintenance. However, when needed, we recommend that you just wipe down the Kaddy Box (using non-chemical detergent).

WHAT MATERIAL CAN THE KADDY BOX BE FIXED TO?

The included fixings are designed for concrete / brick. If affixing to a different surface (e.g. wood or cladding) we advise getting the appropriate fixings.

WHAT PLATFORMS IS THE APP COMPATIBLE WITH?

iOS (Apple) and Android

IS THE APP FREE TO DOWNLOAD AND USE?

Yes, it is!

CAN MULTIPLE SMARTPHONES BE LINKED TO THE SENSOR?

Yes, additional smartphones can be linked.

DOES THE SENSOR NEED WIFI TO WORK?

Yes there must be a wifi signal to link the sensor.

HOW LONG IS THE SENSOR’S BATTERY LIFE?

It depends on the climate it is in. Colder climates will see a battery life of Six/Ten months and over 14 months in warmer climates.

WHAT BATTERIES DOES THE SENSOR USE?

It uses triple A batteries (AAA)

WILL THE SENSOR PICK UP LETTERS AS WELL AS PACKAGES?

Both letters and packages will be picked up by the sensor

HOW WILL THE DELIVERY DRIVER KNOW HOW USE THE KADDY BOX?

The Kaddy Box comes with stickers and door hangers that help inform the delivery driver to use the Kaddy Box. You can also add instructions at checkout when purchasing items to inform the delivery driver to use it.

WHEN WILL MY PRE-ORDER SHIP?

In November 2024 we encountered a manufacturing issue that meant we had to go back to the drawing board and redesign the door hinges. The good news is that the redesigned hinges are superior in quality, and designed to last many years of use. The bad news is that our initial shipping date of December 16, 2024, has been pushed back to early February to mid March 2025. As a thank you to our early adopters, we will ship one extra motion sensor FREE with each pre-order ($35 value).

WHY SHOULD I PLACE A PRE-ORDER?

We're offering 40% off savings to our pre-order customers! This is your chance to get Kaddy Box for the one-time low price we'll never offer again.